7/26/2023 0 Comments Calibre de cartier diverORDER TRACKING : We will send an email notification with tracking information once your package ships. An adult signature will be required at the time of delivery. SHIPPING TERMS : All ElegantSwiss shipments are fully insured and securely packed. All orders are shipped/received under HD surveillance. SHIPMENT PROCESS : Your order will be inspected, securely packed, and shipped via Fedex. The watchmaking team runs this final stage of testing to ensure the proper cosmetic condition and timing accuracy. The watch then goes to our expert team of watchmakers where it undergoes as series of tests using state-of- the-art equipment. PRE-SHIPMENT PROCESS : Each watch is pulled from our showcase, and verified against the listing on the website. Shipments go out Monday – Friday, excluding holidays. SHIPMENT TIMING : For verified payments received prior to 4pm, we generally ship in 2 business days. SPECIAL ORDER SHIPPING POLICY : There is a slight delay in shipping items labeled as “Special Order” compared to our regular, in-stock inventory, because these are items specially ordered from our supplier to fulfill the order. Providing this information is optional, but we reserve the right to cancel any order if we do not have sufficient information to verify the purchase is being made by the authorized credit card holder.įREE DOMESTIC SHIPPING : ElegantSwiss is pleased to offer fully insured second day air shipping free of charge on all domestic orders. To prevent credit card fraud, we may request additional documentation such as a copy of the credit card and photo identification to verify that a purchase is being made by the authorized cardholder. When the customer is trading-in used merchandise, our telephone and email quote for the trade-in value is an estimate only and is not binding or finalized until we inspect the item being traded-in. The contract to purchase an item will not be complete until we have charged your credit card or collected funds. We reserve the right to refuse or cancel any order.All claims for loss or damage during shipment must be initiated within 48 hours of scheduled delivery. Packages shipped outside the United States may have lower limits for insurance coverage. Customer also agrees to assume all liability for loss or damage during shipment if there is a 'Signature Release' of any kind on file for the delivery address. By entering into a purchase agreement with us, the customer agrees that in the unlikely event of loss or damage during shipment, the customer will be compensated by the insurance claim process and the customer agrees not to perform a credit card chargeback to recover such a loss. Orders within the United States are shipped via FedEx with full insurance coverage of up to $1,000,000.*Special order items are not returnable and deposits for special orders are not refundable.Returns and exchanges are not permitted, and will be refused, if the item has been used, worn, or altered from its original condition in any way (including sizing or the removal of links). All orders placed using PayPal or credit cards will be subject to a 3% restocking fee. These is NO RESTOCKING FEE on orders paid via BANK WIRE or AFFIRM financing.Exchanges receive 100% credit towards a future purchase unless the product is a special order item.Return authorizations must be requested Within 7 days of receiving the item.A return authorization is required prior to returning any merchandise.
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